Refund Policy
Our Commitment
At Tactical Motive, we take pride in delivering premium military-inspired apparel, canvas wall art, and digital products. Every order is created specifically for you. This made-to-order model helps us maintain the highest quality standards while keeping waste low.
1. Returns & Exchanges
Because each product is custom-printed when you place your order, we cannot accept returns or exchanges for reasons such as:
Wrong size ordered
Change of mind
Color preference
Please review sizing charts carefully before purchasing apparel (tees, hoodies, hats).
2. Damaged or Incorrect Items
If your order arrives defective, misprinted, or damaged in transit, we will replace it at no cost to you. To qualify:
Contact us at tacticalmotive@gmail.com within 7 days of delivery.
Provide your order number and photos of the issue.
Once approved, we’ll issue a replacement or refund.
3. Digital Downloads
All digital art and instant downloads are final sale. Because files are delivered instantly, we cannot issue refunds for digital products.
4. Refund Method
Approved refunds will be processed back to your original payment method. Please allow 5–10 business days for funds to appear, depending on your bank or card provider.
5. Cancellations
Orders cannot be cancelled once production has started. If you need assistance, contact us immediately after placing your order and we will do our best to help.
6. Contact Us
If you have questions about our refund policy, email us:
📧 tacticalmotive@gmail.com