Shipping & Returns
Shipping Information
At Tactical Motive, every order is crafted with care and produced once your purchase is placed. This made-to-order model ensures consistent quality and reduces waste.
- Processing time: 2–5 business days.
- Estimated delivery within Canada: 7–15 business days after processing.
- International delivery: times vary by location (typically 10–20 business days).
- Digital downloads: delivered instantly to your email after purchase — no shipping required.
Note: During peak seasons or holidays, production and shipping times may extend slightly.
Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking details. Please allow 24–48 hours for tracking to update.
Returns & Exchanges
Because our products are made to order, we cannot accept returns or exchanges due to:
- Wrong size ordered
- Change of mind
- Color preference
Please check sizing charts carefully before ordering apparel (tees, hoodies, hats).
Damaged or Incorrect Items
If your item arrives damaged, misprinted, or incorrect:
- Contact us within 7 days of delivery at tacticalmotive@gmail.com.
- Provide your order number and clear photos of the issue.
- Once reviewed, we will send a replacement or issue a refund at no cost to you.
Digital Products
All digital wall art and instant download products are final sale. Since files are delivered instantly, no refunds or returns can be provided.
Cancellations
Orders cannot be cancelled once production has begun. If you need to make a change, contact us immediately after checkout and we’ll do our best to assist.
Questions?
If you have any questions about shipping or returns, please contact us:
📧
Shipping Information
At Tactical Motive, every order is crafted with care and produced once your purchase is placed. This made-to-order model ensures consistent quality and reduces waste.
- Processing time: 2–5 business days.
- Estimated delivery within Canada: 7–15 business days after processing.
- International delivery: times vary by location (typically 10–20 business days).
- Free shipping: available on orders over $99 CAD.
- Digital downloads: delivered instantly to your email after purchase — no shipping required.
Note: During peak seasons or holidays, production and shipping times may extend slightly.
Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking details. Please allow 24–48 hours for tracking to update.
Returns & Exchanges
Because our products are made to order, we cannot accept returns or exchanges due to:
- Wrong size ordered
- Change of mind
- Color preference
Please check sizing charts carefully before ordering apparel (tees, hoodies, hats).
Damaged or Incorrect Items
If your item arrives damaged, misprinted, or incorrect:
- Contact us within 7 days of delivery at tacticalmotive@gmail.com.
- Provide your order number and clear photos of the issue.
- Once reviewed, we will send a replacement or issue a refund at no cost to you.
Digital Products
All digital wall art and instant download products are final sale. Since files are delivered instantly, no refunds or returns can be provided.
Cancellations
Orders cannot be cancelled once production has begun. If you need to make a change, contact us immediately after checkout and we’ll do our best to assist.
Questions?
If you have any questions about shipping or returns, please contact us:
📧 tacticalmotive@gmail.com